File Share and Share Alike - New York Times - this article marks an interesting change in the attitude of the "culture industry" as it calls the oversized producers of digital entertainment content. In this case, it's a very large US Anime distributor. Instead of trying to quash use of BiTorrent among it's biggest fans for distributing early pirated versions of new series, they decided to see if they can benefit from it... and... "drum roll"... it worked! (and the lawyer people were happy).
Over the last decade, the "culture industry" looked like a dinasaur who refused to die, and cobbled onlookers in it's death-throws. Nobody had warned it that the rules were about to change, and, when the rules changed, the "culture industry" just didn't want to play by them. Instead of harnessing the energy of early tech adopters, who, incidentally, were also it's biggest fans, it decided to persecute them and use fear-mongering tactics. It didn't work, although it did spurr a form of an arms race between the lawyers and the tech developers. It was stunning that the largest behemoth's of the "culture industry" did not immediately realize the marketing potential of this medium. They for some reason assumed that every single person who downloaded a particular song, would have bought the CD if the song weren't available for free. Most wouldn't have of course. What's more, most would have never even heard the particular artist or the less radio-played pieces. They did not capitalize on the sheer volume of listener preference information and persecuted rather than supported their biggest fans - people willing to put in time, money and even risk that persecution to share music, films, anime.
ADV, to it's credit, suddenly realized that the very people that steal and distribute versions of their new series or films before these things are even out, for the most part aren't evil. They don't do it to hurt the company. Instead, here is a group of hard core fans, for whom the ability to see something "before it is out" via a not-so-user-friendly technology, is a huge marker of cool. It's a statement, a way to assert their dominance among peers. What happens when you give them something to play with that is legal? They love it! Just let them at it, they will write you reviews and help with distribution. They will build fan sites and contribute free advertising. Be nice to them, and they will be nice back to you. Try to scare them and they will steal your content, feel just as cool, and laugh at you. Word of mouth is the most powerful form of advertising - any marketer will tell you that none of the other forms come anywhere close to the power of human-to-human advice. The internet has made it possible to extend the number of people that can give you that advice. It is surprising the "culture industry" still hasn't figured out how to harness it. Until then - tech geeks 1/culture industry 0